The most powerful outcomes in Case Management happen when the individuals and families you support feel truly seen.

Your agency’s success is measured by client progress, backed by the efforts your team puts in. But what about when the efforts do not translate into outcomes? High caseloads and complex regulatory demands require case management agencies to switch from managing tasks to leveraging accountability through systematic strategies.  

Join William S. England, CEO, and Alicia Thorp, Case Manager/Support Coordinator, from Disability Services and Advocacy (DSA). They will discuss some of the key strategies that DSA uses to turn routine reporting and client contact into a powerful engine for Meaningful Progress and scalable growth. 

Register now to implement effective strategies to maintain consistent client contact and reporting to drive better outcomes.

In this webinar, you will: 

  • See the Impact: Learn how engagement and accountability metrics directly translate into measurable client outcomes and robust agency growth. 
  • Strengthen Reporting Insight: Transition from compliance documentation to systematic, outcome-driven reporting that drives strategy. 
  • Sustain Accountability: Establish simple, repeatable processes to integrate staff and client accountability into the daily Case Management workflow. 
  • Fuel Growth: Discover how focused client contact and data use strengthen service quality and scale operations effectively. 

The need for effective case management is growing, and so is the requirement for person-centric care. To thrive in a highly regulated field, teams need stronger, data-driven frameworks that translate every client’s interaction and report into verifiable impact and progress.  

Achieve Measurable Progress by Encouraging Accountability in Every Step of Care Management.  

Empower Your Agency’s Success with FieldWorker’s innovative tools!

Register Now

Meet the Speakers 

William England, Founder & President of Disability Services and Advocacy LLC

William S.

England CEO of Disability Services and Advocacy 
William is the Founder and CEO of Disability Services and Advocacy, an agency he built into one of New Jersey’s largest support coordination organizations, giving him deep expertise in agency growth and operational success. 

Alicia Thorp

Case Manager/Support Coordinator Disability Services and Advocacy 
Alicia is a Case Manager and Support Coordinator at DSA, bringing years of on-the-ground experience directly managing complex caseloads and driving effective client engagement strategies. 

Rohit Mathur

Co-Founder, FieldWorker.ai 
Rohit brings 20+ years of experience building scalable solutions that simplify complex operations and healthcare, helping agencies deliver better care with smarter tools. 

Great Customer Support

“FieldWorker brings efficiency, accuracy and quality in one package. FieldWorker also helps us comply with state requirements & satisfy audits. On top of that their customer service is fantastic with their support team always very responsive to our employees.”
Bill England
Founder of Disability Services and Advocacy LLC
Scroll to Top
Scroll to Top