Princeton, NJ – FieldWorker today announced the availability of a major new platform release, delivering a powerful set of features and enhancements designed to help care agencies work smarter, streamline daily operations, and improve outcomes for the individuals and families they serve.
This release strengthens performance, reporting, workflow automation, and usability across all agency types. From faster referrals and clearer dashboards to enhanced mobile access and deeper family collaboration through AbilityHUB, the update focuses on reducing administrative burden while improving visibility, coordination, and compliance.
“Our goal with this release is to make every day work easier and more connected for case managers, care agency leadership, and field teams,” said Prabhat Vaish Co-Founder of FieldWorker. “By improving referrals, reporting, workflows, and mobile tools, we are helping organizations create sustainable, future-ready care operations that free teams to focus on their cases outcomes”.
This update represents a significant step forward in end-to-end care management, bringing referrals, documentation, billing readiness, scheduling, and family communication into one unified, secure platform.
What makes this release stand out?
At the core of this release is a more connected care ecosystem. New referral capabilities allow agencies to accept and send referrals from any source, trigger intake workflows automatically, and use branded referral portals and QR codes. Custom data fields add flexibility for tracking and reporting, while enhanced dashboards provide real-time visibility into KPIs, billing activity, and operational trends.
Mobile enhancements further extend FieldWorker into the field, with biometric login, adaptive screens, recurring tasks, form completion, and location capture, ensuring staff can document and manage work securely and efficiently from anywhere. Expanded integration with AbilityHUB strengthens the circle of care by syncing family notes and caregiver tasks directly into FieldWorker, reducing communication gaps and keeping everyone aligned.
Innovative Features and Benefits
- Faster Onboarding & Referrals: Multi-source referrals, automated intake workflows, mobile referrals, and branded referral portals improve speed, accuracy, and follow-up.
- Better Compliance: Digital signatures, branded forms, prior authorization enhancements, workflow automation, and EVV readiness reporting support accurate documentation and audit readiness.
- Smarter Operations & Reporting: New dashboards, optimized reporting, customizable fields, and advanced filtering deliver actionable insights at scale.
- Stronger Field Productivity: Secure mobile access, adaptive screens, task and form management, and role-based permissions enable real-time, on-the-go work.
- Connected Care with AbilityHUB: Family notes, caregiver tasks, and calendars sync seamlessly, strengthening coordination and continuity of care.
What impact does this create for the care community?
By simplifying referrals, improving data visibility, strengthening mobile access, and connecting families and providers, this release helps agencies operate more efficiently, reduce errors, and deliver more consistent, person-centered care. These improvements support growing human support service demands while helping teams stay focused on outcomes rather than administration.
Supported by ongoing advancements in performance, security, and usability, FieldWorker will continue evolving its platform to meet the changing needs of disability services, social care, and human support service organizations.
About FieldWorker
FieldWorker is a comprehensive case management and care coordination platform for human services, disability services, and community care organizations. By centralizing referrals, documentation, workflows, scheduling, billing readiness, and reporting, FieldWorker helps agencies streamline operations, ensure compliance, and improve service delivery. With powerful mobile tools and integrated family collaboration through AbilityHUB, FieldWorker empowers care teams to stay connected, informed, and focused on delivering better case outcomes.
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