Leading software transforms service efficiency and accuracy for DS&A, impacting over 1,000 consumers.
New Jersey, Dec 14, 2023
FieldWorker, a leading innovator in software solutions for non-medical home care and support coordination, proudly unveils its latest app updates for 2024. Aimed at service providers, agency owners, support coordinators, and their agency counterparts, these enhancements promise to significantly improve operational efficiency, user experience, and service quality across the United States.
The January 2024 release enriches the FieldWorker app with a modernized layout and design, including new functionalities that cater to the evolving needs of its users. Key features include signature capture for service verification, voice memo capabilities, and an enhanced ‘Task’ model that supports multiple locations for starting and completing tasks. Additionally, Electronic Visit Verification (EVV) has been integrated, allowing for check-ins and outs at different locations, marking a significant leap in convenience and compliance.
For case management and support coordination agencies, FieldWorker introduces a consolidated Document Center, editable case notes with enhanced information, new configuration settings for tracking employee costs and automating payroll periods, and improved access control for task association. These updates are designed to simplify documentation, enhance communication, and optimize financial and operational management.
Moreover, the app now supports Spanish, widening its accessibility and user inclusivity. Agencies can further customize their workflows with additional configuration choices, including personalized naming conventions for Monitoring Tools (MTs) and a new MT status report for a comprehensive overview of visits associated with MTs over the last 12 months.
About DS&A:
Disability Services and Advocacy, LLC (DS&A) stands as a leading support coordination agency in New Jersey, accredited by the state’s Division of Developmental Disabilities. Committed to delivering comprehensive, personalized support coordination services, DS&A aids over 1,000 consumers in navigating the developmental disabilities system with ease and expertise.
About FieldWorker:
FieldWorker is at the forefront of software solutions for non-medical home care and support coordination agencies. Renowned for its focus on optimizing service delivery and operational efficiency, FieldWorker provides an all-encompassing suite of tools designed to streamline documentation, billing, and compliance, empowering agencies to prioritize high-quality care.
For more information about DS&A and FieldWorkers partnership, please visit – https://fieldworker.ai/case-study-mts-are-getting-completed-very-quickly-on-time-are-of-a-high-quality/