According to the CDC, over 70 million adults in the United States report having a mental or physical disability. This highlights the critical need for innovative solutions in disability services. While EHRs serve the primary purpose of digitally storing and securely sharing client records with authorities, many modern case management softwares address this and the specific needs of individuals with disabilities holistically. While offering comprehensive tools to manage data and ensure regulatory compliance, these digital companions transform operations by enhancing care quality and empowering individuals with disabilities to lead more fulfilling lives.
Platforms such as SETWorks and FieldWorker are leading this transformation. Their comprehensive solutions leverage advanced technologies to help social workers deliver services beyond the basic expectations of their clients. Integrating seamlessly into daily operations, streamlining workflows, improving service delivery, and ensuring regulatory compliance at all care provision stages are the most basic benefits provided by them.
What sets these platforms apart is their adaptability, ease of implementation, customizable interfaces, and a team of prompt industry experts- FieldWorker and SETWorks empower social workers and boost their overall productivity and morale.
Having said that, let’s have a closer look at why FieldWorker and SETWorks are more than just software platforms, and how their capabilities and features help them bring positive change in the world of modern care services.
A Closer Look at FieldWorker
FieldWorker is an all-in-one case management platform designed to meet the operational needs of social care agencies and social workers. It enables caregivers and service providers to seamlessly collect client data, track progress, and coordinate care for in-home and community health services. Its compliance-integrated software often referred to as an “Easy to Implement and Use” platform makes FieldWorker a value-packed choice for social agencies of all sizes.
Designed to integrate, support, and improve the quality of service delivered by social workers and service providers on and off the field, it gives social agencies the benefit of accessing and processing real-time data from anywhere, at any time of their care operations.
Key features of FieldWorker include:
- Easy State-Mandate Compliance:
Ensures compliance with state regulations, and is HIPPA compliant. - Electronic Visit Verification (EVV):
Records check-in/out times, duration, and location for visits. - Integrated Billing:
Accelerated, error-free billing processes with easy claim filing. - Seamless Scheduler:
Efficient scheduling of tasks, activities, and resources. - On-the-go Mobile Access:
Real-time data access and updates via a user-friendly mobile app. - Flexible Case Notes:
Voice-to-text functionality for quick and easy case note updates. - Advanced Reporting:
Automated quality controls and detailed reporting for informed decision-making. - Insightful Dashboards:
Real-time data insights to monitor team performance and identify bottlenecks. - Central Documentation Center:
Store all files and folders in one place, while maintaining confidentiality.
FieldWorker aims to contribute to positive change in the lives of IDD individuals through improved case management practices. Backed by a team with expertise in social care and technology, FieldWorker is perfectly suited to meet the unique needs of its clients.
Explore more about FieldWorker here.
A Closer Look at SETWorks
SETWorks is a specialized disability service software that empowers social agencies with enhanced service efficiency and reduced administrative costs. The Minnesota-based company aims to improve the quality of life of IDD individuals by adopting a person-centered approach. This allows agencies to maintain detailed profiles for each individual, including their stories, plans, and goals.
With added emphasis on advanced reporting and business intelligence tools, SETWorks provides agencies with tools needed to make informed decisions and improve their services for IDD Individuals. Its cloud-based infrastructure ensures accessibility from any device with an internet connection while maintaining high-security standards.
Key features of SETWorks include:
- Person-Centered Records:
Comprehensive profiles for individuals with disabilities. - Compliance and Integration:
Ensures compliance with state regulations and integrates with other systems. - Service Delivery Automation:
Automated workflows, billing, and payroll with advanced reporting tools. - Electronic Visit Verification (EVV):
Integrated EVV to meet state mandates. - Customizable Interface:
Tailored interfaces to meet specific user and program needs. - Cloud-Based:
Accessible from any device with high-security standards, including HIPAA compliance. - Unlimited File Storage:
No limits on essential file storage at no extra cost.
Explore SETWorks more here.
Level of Impact
FieldWorker and SETWorks are two platforms that have begun changing the social care environment. Each of their unique features and robust support systems ensure clients receive the right care, services, and support.
FieldWorker provides agencies and social care providers with complete case management solutions that cater to a wide range of audiences involved in the human services space, SETWorks offers tools that maintain high-security standards.
While both platforms service a similar audience base, their approach to catering to the specific needs of clients, agencies, and even individual service providers differs.
FieldWorker excels in providing prompt assistance through a dedicated support team which ensures users receive timely and knowledgeable help. Its easy state-mandate compliance, flexible case notes, and insightful dashboards streamline administrative tasks, allowing service providers to focus more on client care. Comprehensive billing, audit, and MT tools that align with the specific goals of agencies also play a critical role in making FieldWorker a go-to choice for many.
For instance, Disability Services & Advocacy, LLC – a client of FieldWorker- highlighted a 30% increase in their administrative efficiency which helped reduce 25% of compliance-related errors. This allows agencies to save time, minimize additional documentation costs, and most importantly resources. Additionally, 9 out of 10 care agencies reported more referrals due to improved service quality.
On the other hand, SETWorks prioritizes high-security standards and offers comprehensive support options, protecting sensitive data and ensuring reliable help. Its person-centered approach, unlimited file storage, and advanced reporting tools empower service providers to deliver personalized and efficient care.
This can be noticed in GoodLife Innovation, a client of SETWorks, which shortened data collection timelines by 25% and significantly improved their data management processes. Another case study with Options For All demonstrated how SETWorks facilitated program growth and enhanced participant outcomes by providing detailed and accurate data.
Conclusion
FieldWorker and SETWorks exemplify the transformative potential of specialized disability service software in modern care provision. These platforms transcend traditional EHR functionalities, offering comprehensive solutions that streamline operations, ensure compliance, and most importantly, enhance the quality of life for individuals with disabilities.
By automating administrative tasks, facilitating person-centered care, and providing robust data management tools, they empower social workers to focus on what truly matters – delivering personalized, effective care. The visible improvements in efficiency, reduced errors, and improved service quality demonstrate the level of impact of these technologies. As the field of disability services continues to evolve, platforms like FieldWorker and SETWorks will surely drive a more inclusive, effective, and kind care ecosystem for millions of those living with disabilities.