Being a part of the social care industry requires being vigilant of the evolving state mandates, particularly when it comes to keeping client visit records, maintaining updated case notes, and filing claims in the required formats.
It is crucial to choose the right software for your social service agency. From being able to handle multiple clients to ensuring data compliance and security, you need a platform that makes it all easy and takes only a few minutes of your day to set up.
Two popular options in the market are FieldWorker and Caseworthy. While both platforms offer valuable features, each caters to different organizational needs. While one aims to provide home-care-based focused tools to elevate your daily operations, the other caters to a complex range of human services.
Let’s take a closer look at FieldWorker and Caseworthy. With this blog, you will be able to find out:
- Which set of core features align with your agency’s needs?
- What are the benefits your growing social agency receives?
- Which platform is suitable for your agency?
After all, making the right choice can be your ticket to achieving operational success. Let’s start with the basics —
What is FieldWorker?
FieldWorker is an all-in-one case management platform designed to meet the operational needs of social care agencies based in New Jersey. It enables caregivers and service providers to seamlessly collect client data, track progress, and coordinate care for in-home and community health services. Its compliance-integrated software – makes it the value-packed choice of social agencies of all sizes in New Jersey.
FieldWorker Features?
Let’s take a quick look at FieldWorker’s top 3 Core features.
Core Feature #1 – Easy State-Mandate Compliance
FieldWorker is designed with New Jersey’s evolving state mandates in mind. Its well-integrated tools keep it’s users complaint at all times- removing the instance of claim rejections due to non-compliance.
- Electronic Visit Verification (EVV)
Record Check-In and Check-Out time, duration, location, and required data for EVV on the go with our user-friendly mobile app. - Monitoring Tools
Automate form filling from DDD and pre-fill up-to-date data to ensure complete and accurate MTs and audit submissions. - Quality Audit Reports
Implement a complete workflow for claims with pre-submission validation, checks, and detailed reporting for informed decision-making.
Core Feature #2 – Streamlined Tracking System
While ensuring the right care is delivered to your clients, keeping track of their progress is just as important. Whether client progress or scheduling visits- FieldWorker’s flexible tools make it easy.
- Event & Task Scheduling
Plan, schedule, and record various tasks, activities, and events in time sheets with real-time EVV data, workshop locations, and much more via the mobile or desktop app. - Automated quality controls
An all-in-one location to access all your records and documentation, ensuring your billing information is complete and up-to-date for processing. - Integrated Goal Tracking
Capture and update client goals and needs from the ISP directly within FieldWorker.
Core Feature #3 – Insightful Data Dashboards
- Integration with Client Profiles
Seamlessly integrate case notes with client profiles for a comprehensive view of each client’s history and needs. - Case Notes and Charting
Record case notes or charts for each attendee, providing detailed documentation of participation and progress. - User-Friendly Interface
Intuitive and straightforward interface that makes it easy for users to update and review client data and progress notes.
What is Caseworthy?
Caseworthy is a well-known case management and service-tracking application that helps Human Health Service (HHS) Organizations improve the overall well-being of their client base. It provides a comprehensive suite of services for complex case management – making it the go-to choice for large healthcare agencies.
Internal reference: https://www.linkedin.com/company/caseworthyinc/about/
Caseworthy Features?
Caseworthy offers its users a wide range of features to make data-driven decisions, such as:
Core Feature #1 – Overall Client Management
It supports a complex ecosystem of client data with comprehensive note-taking, and goals setting tools.
Core Feature #2 – Service Planning
It helps develop, implement, and track individualized service plans with its specialized service tracker.
Core Feature #3 – Reporting Analytics and Data Management
Data-driven insights into agency performance and client outcomes along with secure data storage facilities.
FieldWorker vs. Caseworthy: User Case Comparison
FieldWorker and Caseworthy have numerous features that help social service agencies accelerate their case management operations. However, each tool has its own set of strengths.
While FieldWorker offers its users comprehensive homecare tools that are well integrated with Medicaid requirements, Caseworthy offers its users a range of tools suitable for overall human well-being. Furthermore, Caseworthy’s broad range of services may present a steeper learning curve compared to the versatile tools offered by FieldWorker.
Although Caseworthy covers your clients’ overall well-being needs, FieldWorker covers your social agency’s service delivery needs. From a range of focused case management tools to a range of ongoing webinars, and support resources – FieldWorker keeps its users informed of the industry’s latest and best practices.
“FieldWorker’s centralized data ensures our agency makes accurate decisions and submits high-quality MTs- 50% faster than we did before, saving us hundreds of hours every month!”
— William England, Founder and President of DS&A, New Jersey
Make the Right Choice for Your Agency
For human service agencies with a primary focus on home-based care, FieldWorker offers several benefits:
- FieldWorker’s streamlined focus on scheduling, location maps, and time tracking can significantly improve operational efficiency.
This means that your care providers can now easily plan and navigate their client visits at any time. Using Fieldworker’s latest mobile app, care providers can feel safer during their client visits through GPS tracking and locating facilities.
According to a SocialWorker Today Article, about 58% of social workers have experienced at least one client violence incident throughout their career making them reconsider their job as a social worker.
- Cost-Effective: It offers a range of case management-focused tools that are state-compliant in a budget-friendly package.
Your agency can focus on delivering quality services to your clients with more time dedicated to their care rather than budgeting and planning their care plans.
The average cost of implementing a feature-packed case management software in the US can cost several hundreds of dollars in a month.
- Ease of Use: FieldWorker is designed to smoothen your on-field operations by handling your logs and paperwork seamlessly. Its user-friendly interface can reduce training time and increase adoption rates significantly.
“We saved over 20 hours of paperwork, by easily integrating FieldWorker into our daily operations” |
— Derek Clark, Founder and CEO at ClarkCare
Caseworthy offers overall human well-being services like Healthcare, Housing, and Meal Delivery. They include fragments of case management tools that are offered across America. Caseworthy’s healthcare tools help with:
- Operational Variety
Its robust features for client assessment, service planning, and outcome tracking help support complex caseloads.
- Data Insights and Analytics
Caseworthy’s reporting capabilities can provide valuable insights for care program evaluation and improvement as well.
- Service Scalability
It can handle increased caseloads and agency growth, with its human well-being tools.
The Final Verdict
Ultimately, the best platform for your agency depends on your specific agency needs, program budget, and agency structure. If your primary focus is home-based care with a state-compliant range of tools, FieldWorker is your ideal choice. It helps your agency by improving workflows, error-free claims submissions, and even managing multiple client progress – all at the same time.
On the other hand, if your agency is looking to manage more aspects of your client’s well-being from housing to legal advisories- Caseworthy fits your agency’s needs.
However, in recent years case management has become more outcome-focused and state-regulated. With the rising older population in America, social agencies of all sizes, big and small – must provide the right, quality care to their clients. Compared to Caseworthy, FieldWorker checks both these boxes fitting today’s homecare needs.
Being a social agency in the Garden State can be rewarding when you have a reliable case management partner. Delivering quality services while maintaining operational efficiency becomes an easy task, allowing you to spend more time with your clients.
Unlike other case management softwares in the market that are heavy on the pocket and challenging to implement- FieldWorker’s user-friendly tools help you manage and scale your agency with ease. More so, backed by a humble team of industry experts, FieldWorker ensures your agency stays afloat in the dynamic social care industry.
Sign up for FieldWorker’s FREE FOR ME plan today and assure your clients the best care with accelerated workflow efficiency at your fingertips.